The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Paid Wi-Fi in public areas
No parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Spa & Leisure
Entertainment
Room features
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Room decor
Carpeted floor
Show more
Location
Happy Valley Road,
Llandudno,
United Kingdom,
LL30 2LR,
Clwyd
Map view
street view
Happy Valley Road,
Llandudno,
United Kingdom,
LL30 2LR,
Clwyd
City landmarks
LlandudnoWales
Great Orme
1.9
km
Museum
Great Orme Copper Mine
1.3
km
Museum
Home Front Experience
630 m
Church
Holy Trinity Church
660 m
LlandudnoWales
Mostyn Street
900 m
Augusta Street
Alice In Wonderland Statue
850 m
Gallery
Mostyn
1.1
km
Church
Our Lady Star Of The Sea Roman Catholic Church
670 m
John Street
Llandudno Chocolate Experience
730 m
Augusta Chambers 23 Augusta Street
Tina Holley Gallery
800 m
2BB White Lodge Gloddaeth Avenue West Shore
The Statue of The White Rabbit
1.3
km
Vaughan Street / Mostyn Street North Western Gardens
Statue of The White Rabbit
1.3
km
Theatre
Venue Cymru
1.3
km
Nearby
Harbour
Llandudno Pier
230 m
Llandudno LL30 2ND
Llandudno Cable Car
330 m
Promenade
The Mad Hatter Statue
270 m
123a Upper Mostyn Street
The Art Hut
300 m
Gloddaeth Street
The Queen of Hearts
430 m
Hill Terrace
Camera Obscura
60 m
Museum
Llandudno Museum
530 m
Church
Gloddaeth United Church
510 m
Church
Emmanuel Christian Centre
530 m
Prince Edward Square The Promenade
The Floral Clock
240 m
Cable Car
Great Orme Cable Cars
330 m
Happy Valley Road
Happy Valley Gardens
310 m
Church
St John's Methodist Church
560 m
Town Hall Lloyd Street
Llandudno Town Hall
500 m
Victoria Station
Great Orme Tramway
460 m
Llandudno
490 m
Llandudno
North Shore Beach
270 m
Restaurants
The Palladium
490 m
7 Gloddaeth Street
Llandudno Pier Donuts
250 m
Llandudno Pier North Parade Llandudno Pier
Parisella's Cafe
160 m
Happy Valley
Pier Grill
220 m
North Parade Llandudno Pier
Seymour's Cafe & Restaurant
360 m
15 South Parade
The Orme Traditional Fish & Chips
410 m
133 Mostyn Street
The Kings House
410 m
135 Mostyn Street
Zak's Kebabs
420 m
133A Mostyn Street
The Carlton
410 m
119 Mostyn Street
Take A Break Cafe
400 m
2 Gloddaeth Street Conwy
St. Georges Plaice
570 m
Flat 3 Harmony House St. Georges Place Harmony House
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Views
Friendly staff
Crowded location
Outdated facilities
6.0/10
Guest rating
Rooms
5.9
Location
7.8
Service
6.6
Dining
5.3
Guest reviews
6.0/10
based on 8 reviews
3/5
based on 2583 reviews
6.7
6.7/10 based on 5174 reviews
#53 of 53 hotels in Llandudno based on Tripadvisor
James
United Kingdom,
May
2024
7.4/10
The hotel's rooms were a bit dated and needed refurbishment, some were small and old, but mine was very clean, big enough, and comfortable. The lovely staff and excellent location made my stay enjoyable, despite the room conditions.
Rooms
8.0
My room was very clean, big enough, and comfortable.
Service
7.0
The service was most helpful, but some staff members appeared rude and abrupt when asked questions. However, they managed to maintain mandatory fake smiles.
Location
9.0
Situated at the end of the pier, within walking distance to the town center, The Great Orme, and various attractions, the hotel's location is excellent.
Dining
6.0
The dining experience was reasonable for the £7.50 paid, although the food seemed to have stood for a while before being served.
Facilities
7.0
The hotel had decent cabaret and bingo in the evening, but having to pay £3.00 per day for a parking ticket was a major disadvantage.
Samuel
United States,
February
2024
6.6/10
The hotel is situated at the rear of the hotel, which was exactly what we requested and surpassed our expectations. The dining experience was horrible and of poor quality, but the location is the best for anyone going to Llandudno, right on the pier and overlooking the sea.
Rooms
9.0
The rooms were exactly what we requested and surpassed our expectations.
Service
5.0
The service by all staff was very unaccommodating and unhelpful. They need lessons in customer service.
Location
8.0
The location is in the perfect spot with views, near the center of the town Llandudno. Great for sunny walks by the sea.
Dining
8.0
The buffet was hot and very tasty, both in terms of value for money and taste.
Facilities
5.0
John
United States,
February
2024
5.2/10
My stay at the hotel was a complete disappointment. The rooms were filthy and not suitable for staying, full of old facilities, and far from clean. It was not worth the high price I paid; a total rip-off. On the bright side, the service was exceptional, with staff being very helpful and friendly.
Rooms
5.0
The rooms were awful, basic, and unclean. The bathroom facilities were old and needed maintenance. It was a total letdown for the price I paid.
Service
9.0
The service was exceptionally pleasant. Several staff members were very nice and smart, making the experience better.
Location
8.0
The location was quite nice, with excellent staff who were lovely and helpful during my stay.
Dining
5.0
The dining experience was really disappointing. The food was overcooked, lukewarm, and not up to standard for the price paid.
Facilities
5.0
The facilities were lacking, especially for the high price charged, which did not match the quality provided.
Julia
United Kingdom,
January
2024
5.0/10
The hotel had a prime location with a full view of the sweeping bay, but the approach was marred by rubble. The rooms were tired and dated, with a musty smell upon entering. The dining options were really limited with poor quality offerings.
Rooms
5.0
The rooms were tired and dated, and there was a musty smell upon entering.
Service
5.0
The service was unaccommodating and unhelpful.
Location
6.0
The location had a full view of the bay but was marred by rubble on approach.
Dining
5.0
The dining options were really poor, with a limited and low-quality menu.
Facilities
5.0
Facilities were lacking in variety and quality.
Dave
United Kingdom,
January
2024
7.4/10
The hotel's location is superb, with great views and close to town shops and restaurants. The rooms, although very basic, are enjoyable, but they urgently need updating. The service was pleasant and helpful, especially during the check-in process. The dining experience was satisfactory, with consistently fresh offerings, but some improvements could be made. The carpet throughout the hotel needs attention, while the views across the bay are exceptional.
Rooms
6.0
The rooms are very basic but enjoyable, though in need of serious updating.
Service
8.0
The staff was pleasant and helpful, particularly during the check-in process.
Location
9.0
The hotel's location offers fabulous views across the bay and is central to the coast experience, close to town shops and restaurants.
Dining
7.0
The dining experience, with always fresh and satisfying options, could be improved in terms of variety and timing.
Facilities
7.0
The hotel has some good facilities but requires updates, especially concerning the carpet throughout the premises.
Maurice
United Kingdom,
December
2023
6.0/10
The hotel had amazing views at all times, but the rooms were a bit cramped, with a double and a single bed in a twin room. The view of the inner courtyard wasn't to my liking.
Rooms
7.0
The room had amazing views but felt a bit cramped for a twin room. The view of the inner courtyard was not ideal.
Service
8.0
The service was so friendly and helpful; they tried to accommodate every request. However, they insisted on payment during check-in and 'forgot' to give a receipt, which was a bit off-putting.
Location
6.0
The hotel is situated at the end of the pier, offering a spectacular view of the sea and the Great Orme from the bed. However, it is next to a queue with many people passing closely while eating.
Dining
5.0
The dining experience was okay but not great; the service was slow, and the breakfast options were limited.
Facilities
5.0
The hotel is in need of a complete renovation, giving off a vibe that nothing has changed since the 70s. The location offers a fantastic view but lacks in modern amenities.
Views
Crowded location
Brian
United Kingdom,
November
2023
7.2/10
The hotel had small rooms with some maintenance issues, but it was clean and comfortable. The service was mixed, with some friendly staff but others not so much. The location was excellent, close to the town center, but the decor left something to be desired. The dining experience was good overall, offering excellent value. The facilities were decent, though some room for improvement.
Rooms
7.0
The room was small but clean and comfortable, with some maintenance issues like wallpaper peeling off.
Service
6.0
The staff had a mixed attitude, some were very friendly and helpful, but others were not as welcoming.
Location
8.0
The location was excellent, very close to the town center, but the hotel decor was not appealing.
Dining
8.0
The dining experience was good overall, offering superb value for money.
Facilities
7.0
The facilities were decent, but there is room for improvement in maintenance.
Charles
United Kingdom,
July
2023
5.8/10
The hotel has a great location close to the sea and pier, but the rooms were disappointing with poor cleanliness and outdated decor. The service was fantastic, especially Ellie who was amazing. The dining experience was not up to standard, and the facilities need improvement.
Rooms
5.0
The rooms were of a very poor standard, with lots of dirt, dust, and mold. It was obvious they hadn't been properly cleaned in years.
Service
9.0
The service was brilliant, with polite and knowledgeable staff.
Location
8.0
The location was fantastic, close to the beach, shops, and restaurants.
Dining
5.0
The dining was not good, so I opted to eat elsewhere.
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